Returns & Exchanges Policy

At Lugar Nefertiti, we want your home to feel perfect, which is why we offer a 30-day return policy for any items in their original condition. Whether a piece doesn't fit your space or you have changed your mind, we are here to ensure a seamless return experience.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.